You should not have to make any of those adjustments - hopefully you have not afflicted your system in some way by doing that. Wait for a response from one of the Team Members. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.Īfter doing this, please reply back in this thread with a link to the new topic so we can close this one.ĭO NOT bump your new topic. Guide, were unable to create the logs, and describe what happened when you tried to create them.
If you cannot produce any of the required logs.start the new topic anyway. Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.
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